Installation Details: Preparation, Specifics, & More

Wheelchair ramp outside front door of home

Installing your home accessibility solution

After you have selected and ordered the home accessibility solution just right for you, we will schedule a time to install based on your schedule and product lead times.

Straight stairlifts are usually in stock and can be installed within days of your order. Curved stairlifts are customized to your exact layout and require longer lead times. Vertical platform lifts usually require site prep work which extends the installation time. Ceiling and patient lifts vary from standard units to complex customized applications. Modular ramps may also require site prep and product lead times.

Regardless of which solution we are installing for you, our goal is to get it installed as quickly as possible enabling you to continue enjoying all the features of the home you love.

On the day of installation, be sure the work area is clear and we have free access.

Preparing for the installation

  • Stairlifts
    Stairlifts typically require no advance work.  We ask that upon our arrival you have the stairway and associated landings free of any furniture or other items.  Occasionally there may be no conveniently located electric outlets and an outlet will need to be installed prior to the day of installation.  Our home assessment will identify if this is an issue to be addressed.  You can have an electrician of your choice perform this work or we can recommend an electrician.
  • Vertical Platform Lifts
    Vertical platform lifts require a concrete pad to anchor the lift and ensure it is level as well as modifications to your deck.  Depending on your local jurisdiction, there may need to be permits pulled.  This work needs to be performed by a third-party contractor which we can recommend or of your choice.  If there is no conveniently located electrical outlet, one will need to be installed.  Again, this can be an electrician of your choice or one we recommend.  Once all necessary site work is completed and inspected your installation will be scheduled.
  • Ceiling and Patient Lifts
    Ceiling and patient lifts can vary greatly in complexity and customization depending upon your unique requirements.  Regardless, we will specify the work needed to ensure a safe high-quality installation.
  • Modular Ramps
    Modular ramps are customized to your exact site layout and requirements.  As a result, the installation varies in complexity.  We will clearly specify what, if any, site preparation work is needed.  Again, this work can be performed by a third-party contractor of your choice or our recommendation.  Where tie-downs are required we will schedule identification and marking of underground utilities prior to installation.

The Installation Process

On the day of your installation our technician will call to let you know when we are on the way to your home.

Depending upon the solution being installed, we may be on-site a few hours to a few days.  Typical installation times are listed below:

  • Straight Stairlift 4 hours
  • Curved Stairlift 6 to 8 hours
  • Vertical Platform Lift 4 to 8 hours depending on size
  • Ceiling Lift – depends on specific application
  • Modular Ramp – depends on length of application

Once completed, our technicians will remove packaging and any debris created from the installation.

Curved stairlift

After the Job is Completion

Once the equipment is installed, our technicians will review the installation with you explaining the work completed, demonstrating how the equipment works and having you use the equipment to ensure you are comfortable with the equipment operation.

Prior to leaving, you will be asked to sign one or more documents confirming the installation and your understanding of the work completed.

Frequently Asked Questions

After ordering my home accessibility solution how long will it take to have installed?

Depending upon your exact solution, installation could be scheduled within a day or two for stocked products or within weeks for custom solutions like curved stairlifts or where extensive site preparation work like concreted pads are required.

If site prep work like concrete pads or electrical installations are required, do you handle?

We will specify the work required and can recommend contractors, but site prep work like this will be done by a third-party contractor with whom you will contract.

Are permits required? Who will pulls permits?

Depending upon jurisdiction, permits may be required.  If permits are required for the equipment we will be installing, MobilityWorks will pull the permits.  If permits are required for the site prep work, the contractor you are using will need to pull the permits.

Will I have a mess to clean up after the installation is complete?

MobilityWorks will take away all job related packaging and debris created as part of the installation.

Will somebody train me how to use the equipment?

Prior to leaving your home, our installation technicians will review the job with you and how to operate the equipment.  They will ask you to demonstrate your ability to safely operate the equipment.