Installation Details: Preparation, Specifics, & More

Wheelchair ramp outside front door of home

Installation of a new home accessibility solution is seamless when you choose MobilityWorks@home. It is important to have your new stairlift, ramp, or ceiling lift professionally installed to ensure safe operation during use. Our team of manufacturer-certified technicians will make sure your home accessibility solution is installed the right way, the first time, and answer any questions you might have. Regardless of which solution we are installing, our goal is to provide a quick installation, enabling full accessibility to your home.

Our Technicians

At MobilityWorks, we prioritize professionalism and trust. All team members undergo comprehensive background checks to ensure the highest standards of integrity. Our technicians are directly employed by us—never as independent contractors—and are manufacturer-certified in all the products we sell and install. To maintain a professional appearance and provide peace of mind to our clients, all technicians wear uniforms and display identification badges at all times.

Preparing for Installation

After your home accessibility solution has been chosen and ordered, we will contact you to schedule a time for installation that fits with your schedule. It is our goal to install the solution as quickly as possible to ensure continued accessibility to your home. Our technicians are always in uniform to give peace of mind that you are interacting with the right person.

When the day of installation arrives, it is important to make sure that the work area is clear so that our technicians can perform the installation in a timely manner.

Stairlift Installation

A stairlift installation requires little advance work beyond the initial evaluation and measurements completed by your Certified Home Access Consultant. Upon our arrival on install day, we ask that you have the stairway and associated landings free of any furniture or other items. In some cases, there may be no conveniently located electric outlets to plug in the stairlift. Our initial home assessment will identify if this is an issue to be addressed and you can have an electrician of your choice perform this work. We can always recommend a local, trusted electrician if needed.

Staircase with a stairlift installed on the left side, leading down to a closed door.

Vertical Platform Lift Installation

Vertical platform lifts require a concrete pad to anchor the lift and ensure it is level. In addition, the manufacturer requires a dedicated electrical outlet for the lift. if there is no conveniently located electrical outlet, one will need to be installed. Depending on your local jurisdiction, permits may be required. This work needs to be performed by a third-party contractor of your choosing, or we can provide a recommendation. Once those projects have been completed, we can begin the installation of your vertical platform lift.

A woman in a wheelchair using an outdoor vertical platform lift

Ceiling Lift Installation

Ceiling and patient lifts can vary greatly in complexity and customization depending on the layout of your home and the requirements of the project. Regardless, we will specify if additional prep-work is needed to ensure a safe, high-quality installation. If any additional prep-work is needed, your Certified Home Access Consultant will advise of the requirements and provide a recommendation of a local contractor.

molift traverse system

Modular Ramp Installation

Modular ramps are customized to your exact site layout and requirements. As a result, the installation varies in complexity. We will clearly specify what, if any, site preparation work is needed. Again, this work can be performed by a third-party contractor of your choice or our recommendation. If tie-downs are required, we will schedule identification and marking of underground utilities prior to installation.

A metal accessibility ramp leads to the entrance of a house surrounded by greenery, seamlessly complementing the stairlifts inside.

The Installation Process

When installation day arrives, your technician will give you a call to let you know when they are on the way to your home.

The time it takes for install depends on the product and any unique requirements of the installation and can range from several hours to several days. Our typical install times by product are listed below.

  • Straight Stairlift: 3 to 4 hours
  • Curved Stairlift: 6 to 8 hours
  • Vertical Platform Lift: 4 to 8 hours
  • Ceiling Lift: depends on specific application
  • Modular Ramp: depends on length of application

Once completed, our technicians will remove packaging and any debris created from the installation. We want to make sure your home looks as neat as before we began the install.

Your technician will provide a demonstration on how to safely operate your new home accessibility solution. If you have any questions, this is a great time to ask. We want to make sure you are confident and comfortable operating your stairlift, platform lift, or ceiling lift.

After the Installation is Completed

Our support doesn't end when the install is completed. Your Certified Home Access Consultant is always available to you in the event that you have a question or run into an issue after the install is completed. Most of our home access solutions have a recommended maintenance schedule. It is imperative to adhere to this schedule as closely as possible to maintain warranty coverage and keep your solution working for the long-term. If service is required, our technicians are a phone call away.

Frequently Asked Questions

Depending upon your exact solution, installation could be scheduled within a day or two for stocked products or within weeks for custom solutions like curved stairlifts or where extensive site preparation work like concreted pads are required.

Additional Resources